1. Agreement to Terms

By accessing or using SpadeSync's data synchronization and automation platform, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access or use our services.

2. Service Description

SpadeSync provides the following services:

• •Automated data collection and synchronization
• •Real-time monitoring and alerts
• •Custom automation workflows
• •Comprehensive audit logging
• •Role-based access control
• •API access for integration

3. API Usage and Limitations

When using our API services:

• •Rate limits apply based on your subscription tier
• •API keys must be kept secure and not shared
• •Automated requests must include proper identification
• •Excessive API calls may result in temporary suspension
• •API documentation must be followed for all integrations
• •Data fetching intervals must follow platform guidelines

4. Service Level Agreement

We commit to the following service levels:

• •99.9% platform uptime, excluding scheduled maintenance
• •Real-time monitoring with < 5 minute alert delays
• •API response times under 1000ms for 95% of requests
• •24/7 system monitoring and incident response
• •Scheduled maintenance with minimum 48-hour notice
• •Data synchronization latency under 5 minutes

5. User Obligations

Users of the platform must:

• •Maintain security of account credentials
• •Provide accurate and updated business information
• •Use the service in compliance with platform terms
• •Report any security incidents or suspicious activity
• •Not attempt to reverse engineer the automation systems
• •Respect API rate limits and data usage guidelines

6. Data Processing

Regarding data handling and processing:

• •We process data in accordance with our Privacy Policy
• •All data is encrypted at rest and in transit
• •Automated operations are logged for audit purposes
• •Data backups are performed daily with 30-day retention
• •Data may be processed in multiple geographic regions
• •We do not store or process financial transactions

7. Liability Limitations

SpadeSync's liability is limited in the following ways:

• •Not responsible for third-party platform changes
• •No liability for data synchronization delays
• •Maximum liability limited to fees paid in last 12 months
• •No responsibility for consequential or indirect damages
• •Not liable for automated action outcomes
• •Force majeure events exclude liability

8. Term and Termination

Regarding service duration and termination:

• •Month-to-month subscription with no long-term commitment
• •14-day notice required for service cancellation
• •Immediate termination for Terms of Service violations
• •Data available for export for 30 days after termination
• •All API access revoked upon termination
• •Automation workflows stopped upon account suspension

9. Compliance and Auditing

Users must maintain compliance with:

• •Data protection and privacy laws
• •Platform-specific terms of service
• •Security and access control requirements
• •Audit log retention requirements
• •Automated task execution guidelines
• •API usage and rate limiting policies

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.